85% of people will read testimonials or feedback about your company or products online before they purchase from you. 75% of those people are unlikely to use your services or products if they see negative feedback. I’m sure you’ll agree Online Reputation Management (ORM) is a MUST. The unfortunate thing is that even the most meagre of negative publicity or comment about a company or brand has the potential to blow up into something disproportionate and once the wave gets rolling, it’s hard to stop the tsunami. We’ve all seen it in the news, established brands and executives losing their jobs or harming the companyRead More →